user testing at Interactive Mechanics

Beautiful digital experiences for museums and archives.

We work on projects that empower and educate, and always bring honesty and authenticity to our projects.

We work with museums and archives on beautiful, user-centered digital projects for web, mobile, and in-gallery exhibit interactives. We strive to build projects that educate and empower, and we know that a digital project is just one part of your bigger vision.

Our Values

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Dependability

We think things through, from start to finish—and beyond. We’ve crafted thoughtful processes for everything from quality assurance to team building to post-launch maintenance plans, and we hold regular retrospectives to make sure our work meets our standards and our standards meet our values. We’ve been commended for our ability to listen, to facilitate collaboration, and to explain our recommendations thoughtfully. We want you to know what to expect, and we want to exceed your expectations.

Two hands holding a lightbulb
Curiosity

We like learning, and we hope you do too. We’re excited to learn about your work and your mission, and we believe in learning directly from your users, from hands-on prototyping with your audiences to user testing. We support our team’s curiosity through an education stipend and dedicated learning time. And we’re eager to share what we’ve learned with our communities through our blog, free webinars, and the Interactive Mechanics Fellowship Program.

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Compassion

Building user-centered projects means working to understand your team and your users, and working together to build comprehensive, inclusive solutions that incorporate WCAG Level A accessibility standards at a minimum. It means working to understand the big issues in museums, in tech, in all the communities we impact. It means we’re passionate about equity and empathy. User experience is about more than just an end product—it’s a process and a practice that has become the core of everything we do.

Remembering Lincoln would not be the robust, award-winning website that it is without Interactive Mechanics. Interactive Mechanics has been an amazing partner—not just a vendor—throughout the process. They thoroughly understand how to turn broad objectives into technological reality.

David Mckenzie
Associate Director for Interpretive Resources
Ford’s Theatre
https://www.911memorial.org/
National Museum of the American Indian
Bryn Mawr College logo
Fairmount Water Works Logo
Philadelphia Museum of Art Logo
People's Emergency Center Logo
Children's Hospital of Philadelphia Logo
Scribe Video Center Logo
Ford's Theatre
Eastern State Penitentiary
Surface Design Association
Penn Museum Logo

We routinely hear from our visitors, staff, and colleagues that the website is beautiful and easy to navigate. It provides a large amount of content in a clean, simplified, organized fashion. Interactive Mechanics did a fantastic job understanding and finding the delicate balance between distinguishing our two dissimilar brands and yet establishing a singular institutional voice across both sites.

Nicole Frankhouser
Director of Marketing & Communications
Eastern State Penitentiary
Matt Love
Habithèque
Stacey Mann
Gecko Group
Metcalfe Architecture and Design
Universal Services Associates
Art Guild Logo