Community Engagement through User Experience

About the Webinar

User Experience (UX) is how your visitors feels about a product or service, whether you’re designing a website, an exhibit, or a toaster. How do you know if your target audience is having a good or bad experience? Learn to put yourself in your users’ shoes in order to better understand their motivations, so that you can create a welcoming experience and make something that is useful, easy to use, and enjoyable for them.

We’ll cover a typical UX journey and common methodologies that are useful for museum professionals, emphasizing ways to engage new and existing communities along the way, including evaluating your audiences, developing personas, facilitating design charrettes, co-creating and validating your concepts with your audiences. We’ll look at methodologies that are easy to implement with a limited budget and time.

Webinar Resources